Dear Guest We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We had high expectations because of the hotel but sadly food is really bad, taste was weird and there were flies on the food. Your current language is English (US). It was an all inclusive hotel so all meals are provided. Rooms need to be upgraded. The staff were very nice, specially Juan from the overnight snack bar he went out of his way and make my husband birthday magical. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Eye on the Bathroom cleanliness, it may have a tag of "Sanitized" but the urine stains suggest otherwise. They even went above and beyond to prepare us something for valentine's day. Also, we let them know that the living room didn't have any TV ( as stated in the room description- 2 x 42" LCD TV). The public toilets were constantly not flushing and flooding the bathrooms. People can smoke where ever they want, no designated smoking section. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only way to leave a review is to first make a booking. more. Bekijk snel de foto's en reviews van OCCIDENTAL Caribe voor meer informatie. Occidental Caribe - All Inclusive Reviews 3.5 out of 5.0. This resort has 798 rooms and suites that stand out in terms of their elegance and brightness. Needed to pay for Wi-Fi. Occidental Caribe - All Inclusive places you within a mile (2 km) of popular attractions like Hard Rock Golf Club at Cana Bay and Arena Gorda Beach. This all-inclusive property is 9.3 mi (14.9 km) from Macao Beach and 10.1 mi (16.3 km) from Bavaro Beach. Taxes and fees that are shown are estimates only. Others complained about Food variety, I personally felt it was well. Our guests praise the pool and the helpful staff in our reviews. Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your stay at our hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. PS. In addition, all the specialty restaurants had the same exact menu. You could make some games instead or something more creative. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Álvaro Fontenla Director Occidental Caribe. There are thousands of people at the location and that would weigh down the speed and security of the Internet. Response from Alvaro Fontenla, Owner at Occidental Caribe, Response from ocaribe, Director General at Occidental Caribe. Read certified reviews for Occidental Caribe on Monarc.ca. Please enter a valid email address. The pregnant lady at the front desk I forgot her was very nice also she made our check in easily and even made a room upgrade without asking just because I told her it's my husband birthday and had requested champagne, cake and fruit delivered to our room I really appreciated that , I also like one of the bartenders I believed his name was David Pierre he was very nice even though my group of people was driving him crazy he was being nice and consistent with each and all of our request. out of the 5 Restaurants, we only visited 3. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Staff is very friendly. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. All rights reserved. Rooms feature flat-screen televisions, air conditioning and coffee machines. Their system to get a reservation is ridiculous. 2. Rated number 44 of 99 hotels in Punta Cana, Dominican Republic by Canadian travellers. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We called in the morning and finally in the afternoon they put in a twin bed. Please see our partners for more details. The staff was not very helpful and honestly seemed miserable and like I was inconveniencing them. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. One of the nights there were some craft vendors and they had a very aggressive approach, it was annoying. I love the view of the beach from the room. The mattress on sofa bed didn't have anything (no blankets,sheets,cover) and it was broken. The pools are clean and big enough to avoid a bunch of people in a same place. 1. Occidental Caribe, Punta Cana: Bekijk 13.364 beoordelingen, 11.766 foto's en aanbiedingen voor Occidental Caribe, gewaardeerd als nr.81 van 164 hotels in … About Occidental Caribe - All Inclusive. We’ll even let you know about secret offers and sales when you sign up to our emails. They're also applicable regardless of the comment's tone. We'll also provide transparency over the status of submitted content. The playing area was not in good condition. 2. Dear Guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. See 13,367 traveler reviews, 11,766 candid photos, and great deals for Occidental Caribe, ranked #81 of 155 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Our staff's service and kindness is one of our main strengths and we are quite disappointed to hear that you felt we underperformed in this area at our the réception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Main buffet had plenty of food options. You have to go down at 7am to get a reservation for dinner EVERY NIGHT. Therefore, the kids had to be in our bedroom in order to watch TV. Rooms Inside facilities are in shambles. Hard Rock Golf Club at Cana Bay ligt op een paar minuten afstand. Some stains on towels. Also you have to ask to someone to come and clean your table and put new forks a lot. Taxis costs a lot to go out or to the airport, like New York or London fares! Guests staying at Occidental Caribe - All Inclusive (former Barcelo Punta Cana) can enjoy a highly-rated breakfast during their stay (guest review score: 8.0). Now $110 (Was $̶1̶9̶0̶) on Tripadvisor: Occidental Caribe, Punta Cana. Now £94 on Tripadvisor: Occidental Caribe, Dominican Republic. The most helpful contributions are detailed and help others make better decisions. The Occidental Caribe (formerly Barcelo Punta Cana) sits on the powdery white sand of the Eastern coast of the Dominican Republic. we were entitled to receive the following: welcome gift A gift voucher worth 5% to spend during your stay Discounts of up to 10%, Dear Guest We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your stay at our hotel and we would like to extend our sincere apologies for the imperfections of service you describe in your review. Compared to the neighboring (pricier) resorts. Gasten genieten van de strandligging. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Occidental Caribe: Very Good Time - See 13,357 traveler reviews, 11,371 candid photos, and great deals for Occidental Caribe at Tripadvisor. Our first room was located above the main restaurant and it was very noisy. They could do better with the drinks and the food. Please don’t include personal, political, ethical, or religious commentary. Breakfast option(s) include: American; Buffet Additional sorting options might be available (by type of traveler, by score, etc...). I didn't like that one of the staff told us about welcome package and we thought it was something you guys do and thought it would've been quick because it was our anniversary and it took up half of our anniversary.It was heart breaking for us.Other than that it was amazing. Discover genuine guest reviews for Occidental Caribe - All Inclusive along with the latest prices and availability – book now. See Hotel Details. Occidental Caribe: 2018 vacation - See 13 367 traveller reviews, 11,375 candid photos, and great deals for Occidental Caribe at Tripadvisor. Chaotic lineups at the reception during high seasons, just to get a key.
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